Five tools, one account

Why does Pyramidspin Casino take responsible gambling seriously?

Play only from 18, and find deposit limits, loss limits, session time reminders, reality checks and self-exclusion waiting in your account.

Set a deposit limit

UK licensedLicense 43980-2570-R-570671, UK Gambling Commission

Your safeguards

Check the essentials at a glance

Read this table and you will know who licenses the site and which helpline answers at any hour.

Minimum age18+

Regulator and licenceUK Gambling Commission, 43980-2570-R-570671

National self-exclusion registerGAMSTOP

GamCare helpline0808 8020 133

Limit questions[email protected]

When play stretches

First the limit, then the play

Set limits before you play; a pause keeps your account open, while self-exclusion closes it completely.

Cap on deposits?

Cap what you pay in before a session starts, so a night cannot cost more than planned. Switch it on the day you open the account.

When a bad run starts

Decide how much loss you will accept in one sitting, and let the account stop you there. Turn it on before a losing run begins.

A late, long evening

Let a quiet note mark each stretch of play so the hours do not vanish. Set it before a long evening, especially when you play late.

A clear view of time

An on-screen prompt shows how long you have played and what it has cost. Enable it when an evening slips past the point you intended.

Self-exclusion option

Close your account for a set stretch when limits feel too weak; GAMSTOP can extend that break across other sites. Choose it before the next deposit.

Four quick steps

Walk through the settings inside your profile

Work through these four points and you will have a deposit ceiling in place, easy to find again.

Signed in, ready to change

Open your profile from the top menu, then look for the settings area that holds personal details and game preferences.

Limits panel

Find the limits section beneath those settings, where deposit, loss and time controls sit together in one place.

A figure you choose

Choose deposit, loss or session first, then pick a figure you can live with for the week ahead.

Proof it is set

Confirm the change and read the summary screen, then check that the new limit appears exactly as you intended.

A single day, or half a year

A window without play. Ask our round-the-clock support team, by live chat, email or phone, to pause the account for the hours or days you choose. Play and deposits stop for that window, then access returns by itself, with no form to fill in.

A stop that holds. Choose self-exclusion and your casino account closes for a long stretch, with no early release, however you ask. Request it through support at any hour; while it runs, logins and deposits stay blocked.

Blocked everywhere at once. Register with GAMSTOP, the national self-exclusion register for the United Kingdom, run by The National Online Self Exclusion Scheme Limited, for a minimum of six months: six months, a year or five years. Every licensed site, ours included, must then refuse you. gamstop.co.uk

Free support

Free services across the whole country

Come here when your own efforts feel too small and you want a person to speak with.

National Gambling Helpline (GamCare)

Ring the free national helpline at any hour of the day or night for confidential advice for you or a relative, and a route to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Join a free peer-led meeting without booking, in a room where relatives and friends are welcome too, and speak openly with people in the same position. gamblersanonymous.org.uk

Losing the fun, keeping the habit

Notice these early and you keep the choice in your own hands, because a limit set before play costs far less than a loss you chase afterwards. Setting a ceiling or taking a pause is the first step.

Tick any line that has felt familiar in the last few weeks, without judging yourself.

Spending money set aside for bills
Chasing a loss later the same night
Hiding how long you played
Borrowing to keep the session going
Playing to forget a bad day
Skipping meals to stay in the game
Telling yourself one more spin will fix it

Five Questions

What You Gain From Knowing

Useful when you have read the settings but still want a straight answer before you act.

Can my self-exclusion finish earlier than the period I chose?+

No. An exclusion in this account lasts for the full period you selected, and our team cannot shorten it because you ask. Treat the length as fixed before you confirm, and choose a stretch you can live with.

How can I shut down my account permanently?+

Write to [email protected] from your registered email address and ask our support team to close the account for good. A colleague will confirm the closure and explain anything else that applies to your funds.

Do the limit settings work on my phone as well?+

Yes. The same account section appears in the mobile version of the site, so you can set a deposit limit or a reminder from where you sit. Changes land on the same account, whichever device you used.

Why does the casino ask me to prove my age?+

Only players who are 18 or older may hold an account here, so verification protects the licence we operate under. A photo ID and proof of address are checked before play becomes unrestricted.

Where do I turn if someone in my family gambles too much?+

Call the National Gambling Helpline on 0808 8020 133, which advises relatives as well as players and is free at any hour. Gamblers Anonymous also holds meetings where family and friends are welcome.