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Send Pyramidspin Casino your identity documents before you play on

This identity check is a condition of our UK Gambling Commission licence, and our team normally clears it within 4 hours.

Start the verification

UK licensedLicense 43980-2570-R-570671, UK Gambling Commission

Six facts

Verified later, paid faster

Use this table when you want the essentials before you upload a single document.

Who checks

Pyramidspin Casino Ltd

Under which licence

UK Gambling Commission, 43980-2570-R-570671

How long

4 hours

Latest deadline

Before the first withdrawal

Questions go to

[email protected]

Minimum age checked

18+

How it runs

Spotless first time, no resends

After reading these four steps you will know exactly how to send a set that clears first time.

All four corners inside

Photograph your photo ID against a plain surface, keep all four corners inside the frame and leave no glare across the text. Check the expiry date reads clearly before you send it.

Name and address in view

Pick a proof of address dated within the last three months that shows your name and full home address as registered on your account. Send the whole page, not a folded or partial view.

Card seen, number hidden

Show the payment card image with the long number masked, leaving the first six and last four digits plus your name visible. Match the card to the method you used at the casino.

A cleared account at the end

Leave the review running while our team works, and watch your registered email for one request at most. Nothing else is needed unless a document comes back unclear.

Read once, send once

What documents does Pyramidspin Casino check?

Keep this beside you while you gather the paperwork, so each copy matches what we need.

Photo ID

ConfirmsYour name, face and date of birth

Must showFull page, valid, unedited

Proof of address

ConfirmsWhere you actually live

Must showRecent date, full address visible

Payment card image

ConfirmsThe card belongs to you

Must showMiddle digits masked, name clear

Fix the file before you resend it

Why is the text unreadable? Shoot again in daylight: glare across the plastic and a hand-shake blur hide the details our reviewer must read. Steady the phone on a table Retake until each letter is legible

A date that still counts. Swap in a current document: an expired passport or licence tells our team nothing about who you are today. Check the expiry date before you upload Choose a photo ID valid today

Stale proof of address. Send a recent bill: a statement dated a year ago cannot confirm where you live now. Pick a bill sent to your current flat Use the newest statement in the pile

Paperwork that keeps payouts moving

Expect the request as part of holding a UK Gambling Commission licence, 43980-2570-R-570671: Pyramidspin Casino Ltd must know that stakes come from legitimate money. Treat it as routine bookkeeping rather than suspicion of wrongdoing.

Send whichever of these fits your situation, and only what is asked.

Recent payslips from your employer
Bank statements for the same period
A recent tax return
Evidence of a property sale
Documents showing pension income

Fewer hold-ups

Four moments, one short check

Scan the four moments below before you hit a payout request, so nothing catches you cold.

Joining day checks

Higher cap requests

Ask for a higher cap and the team reviews affordability: a bigger limit means a closer look at what your income supports.

Checked once, paid after

Cash out for the first time and the full check runs: photo ID, proof of address and your payment card image go to [email protected].

Unfamiliar payment route

Add a card or wallet we have not seen and the details must match your name; the team confirms ownership before that method can fund play.

Withdrawal waiting

Straight answers on identity checks

Removes the worry that a cleared account will be asked for the same papers all over again.

Will I need to send my documents again at a later date?+

Usually not. Once a check is passed, your file stays cleared and further papers are requested only if the details on it change, such as a new address or a new card. Send a fresh document yourself if your registered details alter, so nothing stalls a later payout.

Can I upload my documents from my phone?+

Yes. Photograph each document flat and in daylight, then send the images through the verification area of your account. A phone camera is fine as long as the whole page or card is in frame and the text reads clearly. Blurred or cropped photos are the usual reason a file goes back to the player.

When does the casino run the identity check?+

At the latest, before your first withdrawal is released. The check can also come earlier, at registration or when you make your first deposit, so the timing is not fixed to one moment. Either way, you are told in your account when something is needed from you.

What does an assessment of where my money comes from involve?+

It is a routine duty our license places on every operator in this market, aimed at money laundering, and it is not a suggestion of wrongdoing. We may ask how you fund your play and for a short document that shows it, such as a pay statement. Reply with what is requested and the review closes.

How long does the verification take to clear?+

Four hours is the standard turnaround once a complete set of documents reaches us. Files with readable images and matching names move fastest, while anything unclear is sent back and the clock restarts. You get a message in your account the moment the check is cleared.

Which regulator issued the license Pyramidspin Casino holds?+

The UK Gambling Commission licenses us under number 43980-2570-R-570671. That license is why the identity and money-source checks exist at all, and why they apply to every player in the United Kingdom. Any question about the checks can go to [email protected].